Returns

You are welcome to return products that are in original condition within 30 days of receiving the order. We will charge 3,95 EUR return fee that will be deducted from the amount to be refunded.

Timi of Sweden will not accept returns for any non-faulty items that have been worn and tags removed.
Due to hygienic reasons, we do not accept returns of earrings. 

Currently, we require a processing time of 7-10 business days for returns.  You will receive the refund through the same payment method used by purchasing. This refund can be made up to 30 days after receiving your parcel in our warehouse.

Request your return by logging in to; MY ACCOUNT

Send the package on your own with the courier service you prefer (the shipping costs are at your own expense). 

Please write the following information on a piece of paper and attach it to your return:
- Name
- Order number
- Reason for return, whether a replacement, exchange or refund is desired

Send the return to :
Happy Accessories AB
Tolvevägen 6
237 91 Bjärred
Sweden

Timi of Sweden will not accept returns for any non-faulty items that have been worn and tags removed.
Due to hygienic reasons, we do not accept returns of earrings. 

You will get an email from us when your return has been received. Once your return is received, it will be processed and refunded within 14 days.

Due to hygienic reasons, we do not accept return of earrings. 

Still didn't find the right answer? Let us help you!

E-Mail us
We usually reply within 1-3 business days

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